Broadfern was the first energy consultancy to be awarded the ISO 9001:2000 Quality Management accreditation in 2000.

Our registration to this standard requires us to measure customer satisfaction on a regular basis. 

• Ensuring that we continue to meet our clients’ requirements and expectations. 
• Training our team to understand the importance of quality in their daily work.
• Auditing our performance to ensure that we all work to agreed 'best practice' processes.